EFFECTIVE DATE: May 24, 2024

This Privacy Policy details information regarding Lucra Sports’ ("Lucra", "we", "us", "our" or "Company") collection, use and disclosure of user information collected from our website located at www.lucrasports.com (the "Website"), the related mobile app ("Application"), our software development kit (“SDK”) through our B2B partners’ platforms, and any other features, tools, or other services offered by Lucra including apparel (currently available at https://shoplucra.com) (collectively referred to as the "Service"). Lucra provides this Privacy Policy to help you make an informed decision about whether to use or continue using the Service. For the purposes of this Privacy Policy, the terms “you” and “your” refer to you, a user of our Service.

By using our Service, you represent that you understand and agree to this Privacy Policy, and consent to the collection and use of personal information as described in this policy. If you do not consent to our practices, can choose not to use the Service.

INFORMATION WE COLLECT

Information You Provide to Us

As a user of our Service, you will provide certain personal information to Lucra when choosing to participate in the various activities on the Platform such as registering for an account, creating and participating in fantasy sports contests, creating and joining user groups, posting messages, taking advantage of promotions, or other related activities. Personal information that we collect may depend on how you use the Service. The personal information we collect from you may include the following to use our Service:

  • Profile data, such as username and password, user settings, email address, phone number, date of birth, and the state in which you reside when you create an account ("Account").
  • When you open an Account, deposit or withdraw funds from your Account, we may collect information necessary to complete the transaction, including your name, legal address, and credit or debit card billing information. When you withdraw funds for the first time, we will collect your full SSN.
  • If you use our Application on your mobile device, we also may collect mobile device information like operating system and hardware type, numbers or codes that are unique to your particular device, device information, default device language, the location of your device, and app usage information.
  • If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
  • If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to verify for eligibility to enter certain contests and for fraud prevention purposes.
  • If you participate in a contest or promotion conducted on our Service, we may ask you for your email address and/or phone number (to notify you whether you win or not). We may also ask for your first and last names, and address details to verify your identity. In some situations, we may need additional information in connection with the contest or promotion.
  • Your subscriptions to our newsletters and services and responses to surveys offered by the Company.
  • In addition to the above, we may need to verify your identity in order for you to use some aspects of the Service. For purposes of verification, we may also collect the following personal information from you. If requested for compliance reasons, providing this information is mandatory to use our Service:
    • Valid government issued identification such as a passport or driver's license
    • Other identification documents as deemed appropriate
    • Tax-related information such as a tax identification number ("TIN") or social security number ("SSN")
    • Any other information as may be required to verify your identity in accordance with applicable laws and regulations

Information Collected Automatically

Information Collected by Our Service

To make our Service more useful to you, we automatically track certain information about the visits to our vice, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, clickstream data, referring/exit pages, and/or a date/time stamp for your visit. We use this information to analyze trends, administer the Service, gather demographic information about our user base as a whole, and to improve our Service and for product development purposes. For example, some of the information may be collected so that when you visit the Service again, it will recognize you and the information appropriate to your interests.

Cookies

Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer or other device which may enable us to uniquely identify your browser. We may use both session Cookies and persistent Cookies to provide you with a more personal and interactive experience on our Service. Session Cookies are temporary and typically disappear after you close your browser. A persistent Cookie remains after you close your browser. Persistent Cookies may be used by your browser on subsequent visits to the site. Persistent Cookies can be removed by following your web browser help file directions. You may be able to reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept Cookies is disabled.

Collection of Data in Connection with Advertising

We may use third parties to serve ads on the Service. In connection with the delivery of advertising, certain third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP and the browser you use to visit our Service. They do this by using Cookies, Pixel Tags, or other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Service and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, Cookies or Pixel Tags in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of Cookies and other technologies.

Mobile Services

We may also collect non-personal information from your mobile device if you have downloaded our Application(s). This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the Application(s), and information about the type of device you use. In addition, in the event our Application(s) crash on your mobile device, we will receive information about your mobile device model software version and device carrier, that allows us to identify and fix bugs and otherwise improve the performance of our Application(s).

Third Party Analytics

We use Google Analytics, to help analyze how users use our services. Google Analytics uses Cookies to collect information such as how often users visit our Service, the pages they visit, and what other sites they used prior to coming to our Service. . In addition to reporting usage statistics, Google Analytics can also be used, together with some of the third party advertising cookies described below, to help show more relevant ads on Google properties (like Google Search) and across the web. For more information on Google Analytics, visit a Google’s Privacy and Terms.

Location Information

If you have enabled location services on your phone, tablet, or other mobile device, we may collect your location information including for the purpose of verifying whether you are eligible to participate in a contest, group, service or promotion.

Information Collected From Other Sources

We may also collect information about you from third parties, such as marketing partners, identity verification services, anti-fraud services and other service providers. We may also supplement the information we have about you with information received from other sources such as commercially available sources (e.g., data brokers and public databases). The information we receive may include demographic data such as age, gender and income level, your interests and purchase data and other information that is necessary or useful to assist our marketing efforts or for user verification, authentication, fraud detection or to comply with regulatory requirements.

HOW WE USE INFORMATION

In general, the personal information you submit to us is used either to respond to the requests you make or to provide the Service. We use your personal information to operate, maintain, and provide to you the features and functionality of the Service, including but not limited to the following:

  • To provide you with our products and services and to operate our business;
  • To facilitate the creation and security of your Account on our network;
  • To identify you as a user in our system and to otherwise administer and operate our Service;
  • To improve the quality of your experience of our Service;
  • To send you administrative email notifications, such as security or support and maintenance advisories;
  • To deliver customized or personalized content, information, or advertising;
  • To enforce the legal terms that govern the use of our Service;
  • To protect the integrity of our Services;
  • For the investigation of suspected unlawful, fraudulent, or other inappropriate activity connected with the use of our products and services;
  • To comply with our legal obligations in relation to customer identity verification and reporting obligations in accordance with anti-money laundering laws and regulations such as the Bank Secrecy Act and the USA PATRIOT Act and other applicable laws relating to the acceptance of bets on sporting events;
  • To respond to your inquiries and other requests; and
  • To send newsletters, surveys, offers and other promotional materials related to our Service or on behalf of third parties and to monitor the effectiveness of our marketing programs.
  • We use your information to improve the quality and design of our Service and to create new features, promotions, functionality, and services such as by storing, tracking, and analyzing user preferences and trends.
  • We may use your information to communicate with you about:
    • Our products and services in which you may be interested provided that you have not requested otherwise;
    • Newsletters and information for which you have signed up; and
    • Non-marketing or administrative purposes (such as notifying you of major changes to the Service or for customer service purposes).
  • Protect our interests, including establishing, exercising and defending legal rights and claims.
  • As necessary to comply with legal requirements, to prevent fraud, to co-operate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities.
  • For purposes disclosed at the time you provide/we request your personal information or as otherwise set forth in this Privacy Policy

DISCLOSURE OF YOUR PERSONAL DATA

We disclose your personal information as described below and as described elsewhere in this policy.

Third Parties Designated by you

When you use the Services, the personal information you provide will be shared with third parties that you designate to receive such information. For example, you may elect to communicate with other users who are participating in the same contest as you.

Third Party Service Providers

We may disclose the information we collect or receive from you with third parties such as partners, service providers or other businesses who process your information on our behalf in order to provide or operate the Service. For instance, these entities may have access to your information for purposes including, but not limited to, facilitating the creation of accounts, providing account authentication and user verification services, billing and accounting, hosting, marketing, promotional and email services, customer and technical support, conducting quality assurance testing, facilitating the back-office support for the Services, and for the purpose of accepting deposits and paying withdrawals and processing such information on our behalf, and in each case, may use the information to make improvements to the services they provide to us. Our agreements with these service providers limit the kinds of information they can use or process and require them to use reasonable efforts to keep your personal information secure.

Data Sharing with Payment Vendors

Lucra has partnered with financial services software company Aeropay to offer you ACH payments. When you create a Lucra Account and connect a bank to complete ACH payments, you will be creating an Aeropay account. It is your responsibility to make sure the data you provide us is accurate and complete. You must comply also with Aeropay’s privacy policy (the “Aeropay Privacy Policy”) when creating or using your Lucra Account. The Aeropay Privacy Policy may be modified from time to time, and the governing version is incorporated by reference into this Privacy Policy.”

Profiles and Players

When you participate in a contest, we may make your profile available to other players of the contest and enable you to communicate with other players, in which case your communications will be disclosed.

In the event that you win a prize we may use your personal information (such as your name and photo) in connection with publicity purposes.

When you participate in a contest, we may publish your username on a list of the contest participants, along with a link to your profile page.

Disclosures

Where you have provided your consent, we may share your personal information with selected third parties for their commercial or marketing use in conjunction with your relationship with us or as part of a specific program or feature.

In addition, we may disclose to third parties various types of your information for targeted online or mobile advertising, as further described in the Section titled "Third Party Analytics".

We also may share personal information in other situations with your consent. Regardless of the choices you make regarding your personal information (as described below), we may disclose personal information if we believe in good faith that such disclosure is necessary:

  • to comply with relevant laws or to respond to subpoenas or warrants;
  • in connection with any legal or other official investigation;
  • to protect or defend the rights or property of the Company or users of the Service; and/or(b) in connection with any legal or other official investigation;
  • to investigate or assist in preventing any violation or potential violation of law, this Privacy notice, or our Terms of Use.

Internal Third Parties

We may share personal information with our parent company, subsidiaries, successors, predecessors, assigns, licensees, affiliates, or business partners, and others who may use the personal information for the purposes described above.

Business Transactions

We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this Policy.

User disclosures

Some Personal Information is disclosed as a matter of course as a result of your use of our Service. Any Personal Information shared via any public forum using our Service or on another website (such as Facebook, Instagram, TikTok, or Twitter) may become public information. You should exercise caution when disclosing information in these public areas, especially your location data, and be careful how you disclose your personal information. Content posted in public areas of our website and mobile app, including advice and opinions, represents the views and is the responsibility of those who post the content. We do not endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content posted on our website or mobile app, please contact us at the address below. YOU ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM YOUR OWN VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION IN PUBLIC FORUMS.

YOUR CHOICES REGARDING YOUR INFORMATION

Email Communication

We will periodically send you free newsletters and emails that contain information about our various products and services, or other products and services we feel may be of interest to you. At any time you can easily indicate your preference to stop receiving further communications from us and you may opt out of receiving further marketing by emailing us at team@lucrasports.com or by following the unsubscribe instructions provided in the email you receive. Despite your indicated email preferences, we may send you service related communications, including notices of any updates to our Terms of Use and Privacy Policy.

Changing your Personal Information

You may change any of your personal information in your Account by editing your personal information within your Account or by sending an email to us at the address listed below.

Applications

You may stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

THIRD PARTY LINKS

Our Service may contain links to websites operated and maintained by third parties over which we have absolutely no control. These third party websites are not subject to this privacy policy or our privacy standards and procedures. Any information you provide to third party websites will be governed by the terms of the websites' privacy policies. We have no responsibility or liability whatsoever for the content, actions, or policies of third party websites. The inclusion of third party links on our Service in no way constitutes an endorsement of such websites' content, actions, or policies.

CALIFORNIA PRIVACY RIGHTS

Shine the Light Disclosures.

If you reside in California, you may request certain general information regarding our disclosure of personal information during the preceding year to third parties for their direct marketing purposes. To make such a request, please contact us at team@lucrasports.com.

How We Respond to "DO NOT TRACK" Signals

Some web browsers may transmit "do not track" signals to the Service and other online services with which your web browser communicates. There is no standard that governs what, if anything, the Service should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise our policy on responding to these signals.

Changes and Updates to this Privacy Policy

We reserve the right to modify this policy at any time without notice. All changes are effective immediately upon posting. Your continued used of the Service after changes are posted constitutes your acknowledgement and acceptance of these changes. For reference, the Last Updated date of this policy is posted below. Therefore, its important that you periodically check this page for changes made to this policy.

Children's Privacy

The Service is intended for adult use only and is not directed towards children, minors, or anyone under the age of 18. We may require other age restrictions (for example, at least 18, 19 or 21 years old) in order for you to be eligible to participate in certain contests, receive prizes, or enter sweepstakes. If you are under the age of 13, you are not authorized to use the Service or provide us with any personal information.

Questions About the Policy

If you would like to contact us for any reason regarding our privacy practices, our privacy notice, or to make a privacy complaint or if you want to report any security violations to us, please e-mail us at the following address: support@lucrasports.com.