FAQ's

How do I play?

Lucra is a new player vs. player game in which you stake real money on a player and stat (e.g., Lebron James points) versus another user’s player and stat (e.g., Steph Curry points) in what we call a “contest.” Players can be from the same or different sports, as long as they both compete during a given week and the stats selected for each player can be the same or different (e.g., can be Tom Brady touchdowns vs. Tiger Woods birdies). Unlike daily fantasy or sports betting apps, you set your own terms (odds and spread) for contests based on publicly available data that we provide in the app, removing the dynamic where you’re betting against the House. Finish up by choosing whether to send contests to a friend, a group, or the Lucra public feed. Contests take less than one minute to create on average, leaving you time to explore the social features that are at the heart of what we built, including friending other users, creating groups, smack talking, and viewing head-to-head stats. To try it out, once you’ve signed up, tap the “create a contest” button or navigate to “contests” to accept a contest that someone else created. Start building out your Lucra network by adding friends or creating public or private groups on the “friends” tab. Finally, swipe up on your account bar at the bottom of the home page to easily track your contests and winnings at any time.

What devices can I play on?

Lucra is currently available on iOS supported phones and is coming soon on other devices.

Where can I play?

You must be located in an approved US State (AL, AK, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, KS, KY, ME, MA, MN, MS, MO, NE, NH, NM, NY, NC, ND, OH, OK, OR, PA, RI, SD, TX, UT, VA, WV, WI, WY) or District of Columbia (DC) in order to play or deposit / withdraw funds.

How old do I have to be to play?

You must be at least 18 years old to play.

What happens if a contest hasn’t been accepted before the start of a competition that one of the players is playing in?

If a contest isn’t accepted prior to the start of the competition, then the contest will be voided and the full amount staked will be returned to the user’s available funds.

How do I withdraw funds?

You can withdraw funds at any time by swiping up on the account bar in the home screen, tapping the settings wheel on the top right, and clicking “Cashout Funds.” You can choose whether to receive funds via ACH (direct) deposit or a physical check. Note that bank transfers may take 3-5 business days to complete and checks may take up to 10 business days to be sent. Reach out to support@lucrasports.com with any issues related to withdrawals.

How do I sign up?

Signing up is easy! Just download the Lucra Sports iOS app on on your phone and follow the sign up flow once you open the app.

What sports do you offer?

We currently offer NFL, NBA, MLB, NHL, golf, tennis, soccer (MLS, UEFA Champions League, Premier League) and eSports (League of Legends) and are always looking to add more sports. Shoot us an email at support@lucrasports.com if there’s a sport or competition that you’d like to see in Lucra in the future and we’ll work on adding it.

What are Lucra Bucks?

Lucra Bucks are Lucra’s version of “free play.” They are awarded for things like referrals and can be used in place of cash on the platform, however they have no cash value (not eligible for withdrawal) until they are used to create or accept contests. Once they are used, they are treated like cash.

How do I deposit funds?

On the home screen, swipe up on the account bar and click “add funds.” You can also go to the “contests” tab and create or accept a contest and if you don’t have enough funds in your account, you will be prompted to add funds. We accept credit and debit cards.

Why am I being asked to provide my passport or license information?

In order to make the platform a safe place for users to play against their friends using real money, we need either passport or license information in order to verify that you're in one of the states where we can legally operate and that we can safely deposit and withdraw funds into your designated accounts.

When do contests close?

You can create or accept contests that involve any two players from the same or different sports as long as they both have competitions that week that have not yet begun. Once a competition starts, you will be unable to create a contest involving a player from that game.

What happens if a player doesn’t play?

If an athlete doesn’t play (for injury, illness, or any other reason) prior to the start of the competition, then a contest involving that athlete will be canceled and all wagers will be refunded.

Can I edit a contest once it has been created?

Once you create a contest, you may edit it as long as nobody has accepted the other side. As soon as an opponent accepts the contest, it is live and can no longer be edited.